Website Privacy Policy

Introduction

Welcome to Health Cloud LLC's ("Health Cloud") Privacy Policy. At Health Cloud, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://healthcloud.app/ and use our services.

    Information We Collect

    We may collect the following types of information:

    Personal Information:

    • Information provided when creating a user account
    • Payment information for processing transactions
    • Healthcare-related data necessary for providing our services

    Non-Personal Information:

    • Browser type
    • IP address
    • Device information
    • Usage data

      How We Use Your Information

      We use the collected information for the following purposes:

      • To provide and maintain our services
      • To notify you about changes to our services
      • To allow you to participate in interactive features of our website
      • To provide customer support
      • To gather analysis or valuable information to improve our services
      • To monitor the usage of our services
      • To detect, prevent, and address technical issues
      • To process payments for our services

      Data Security

      We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

        Third-Party Disclosure

        We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.

          HIPAA Compliance

          As a healthcare technology company, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We implement all necessary safeguards to protect personal health information (PHI) as required by law.

            Children's Privacy

            Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

              Changes to This Privacy Policy

              We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

                Data Retention and Deletion

                We retain personal and health-related data for as long as necessary to provide our services and comply with legal obligations. Users can request data deletion through our designated channels, and we will process such requests in accordance with applicable laws and regulations.

                  International Data Transfers

                  Health Cloud may transfer data internationally to provide its services. We ensure that such transfers comply with relevant data protection laws and implement appropriate safeguards to protect your information.

                    Consent Management

                    Users can manage their consent preferences for data collection and processing through their account settings or by contacting us directly. We provide clear options for opting in or out of specific data processing activities.

                      Data Breach Notification

                      In the event of a data breach, we will notify affected users and relevant authorities within the timeframes specified by applicable laws. We will provide information about the breach and steps taken to mitigate its impact.

                        Specific Data Processing Activities

                        We process data for various purposes, including:

                        • User account management: To maintain and secure user accounts
                        • Payment processing: To facilitate transactions for our services
                        • Health data analysis: To provide insights and improve healthcare outcomes
                        • Service improvement: To enhance our platform based on user feedback and usage patterns

                        Third-Party Services

                        We may use third-party services to collect and process user data as described in their respective privacy policies.

                          User Rights

                          Users have the following rights regarding their data:

                          • Right to access
                          • Right to rectification
                          • Right to erasure
                          • Right to restrict processing
                          • Right to data portability
                          • Right to object to processing

                          Privacy Impact Assessments

                          We conduct regular privacy impact assessments to identify and mitigate potential risks to user privacy and data security.

                            Employee Training

                            All Health Cloud employees undergo regular training on data privacy and security to ensure the protection of user information.

                              Cookie Policy

                              For detailed information about our use of cookies, please refer to our separate Cookie Policy.

                                Privacy by Design

                                Health Cloud is committed to privacy by design principles, incorporating privacy considerations into all stages of our service development and updates.

                                  Regulatory Compliance

                                  In addition to HIPAA, we comply with relevant healthcare regulations and standards to ensure the highest level of data protection for our users.

                                    Data Minimization

                                    We adhere to data minimization principles, collecting and processing only the information necessary to provide and improve our services.

                                      Contact Us

                                      If you have any questions about this Privacy Policy, please contact us at:

                                      Health Cloud LLC

                                      4117 Hillsboro Pike, Suite 103-131

                                      Nashville, Tennessee 37215 USA

                                      Email: contact@healthcloud.email

                                      Last Updated: March 27, 2025